Terms and Conditions

View Art Gallery Limited, a company registered in the UK with company number 10351281, provides services under the terms and conditions below. By using this website or buying any goods or services via this website you agree to comply with the Terms and Conditions.

1 Definitions

In this agreement:

“Carrier” means any person or business contracted by us or our artists to carry Goods from us to you, whether all or part of the distance.

“Our Web Site” means the entire computing hardware and software installation that is or supports Our Web Site.

“Goods” means any of the Goods we offer for sale on our web site

“Content” means information in any form published on Our Web Site by us or any third party with our consent.

2 Our contract with you

2.1 These terms and conditions apply:

2.1.1 so far as the context allows, to you as a visitor to Our Web Site; and

2.1.2 in any event to you as a buyer or prospective buyer of our Goods.

2.2 Goods advertised may not be available.

2.3 We shall accept your order by e-mail confirmation. Our message will also confirm details of your purchase and tell you when we shall despatch your order. That is when our contract is made. It is possible that the price may have increased from that posted on our web site.

2.4 We may change these terms from time to time. The terms that apply to you are those posted here on Our Web Site on the day you order Goods.

2.5 All descriptions, weights and sizes of Goods are those of the original artist and you may not rely on their accuracy. Accordingly, any such description shall not form part of this Agreement.

2.6 If the Goods you order are not available, we will offer you alternatives before we despatch your order. If this happens you may:

2.6.1 accept the alternatives we offer;

2.6.2 cancel your order;

2.6.3 leave the order valid, but tell us to omit the out-of-stock item.

2.7 If we owe you money (for this or any other reason), we will credit your credit or debit card as soon as reasonably practicable but in any event no later than 30 days from the date of your order.

2.8 Your contract is with us, not our artists. You may not under any circumstances correspond with or communicate with our artists regarding sales of Goods, returns, commissions or refunds.

3 Price and Payment

3.1 You must pay us the full price of your order before we will send any part of it.

3.2 Banking charges by the receiving bank on payments to us will be borne by us. All other charges relating to payment in a currency other than pounds Sterling will be borne by you.

3.3 Any details given by us in relation to exchange rates are approximate only and may vary from time to time.

3.4 You will pay all sums due to us under these terms by the means specified without any set-off, deduction or counterclaim.

4 Information you give us

4.1 You agree that you have provided, and will continue to provide accurate, up to date, and complete information about yourself. We need this information to provide you with the Goods.

4.2 We will use our reasonable endeavours to respond to any point of dissatisfaction by you, provided you contact us within three months of purchase.

5 Delivery

5.1 Deliveries will be made by the Carrier to the address stipulated in your order. You must ensure that someone is present to accept delivery.

5.2 If we are not able to deliver your Goods within 30 days of the date of your order, we shall notify you by e-mail to arrange another date for delivery.

5.3 We may deliver the goods in instalments if the goods are not available at the same time for delivery.

6 Orders from outside the UK and Ireland

6.1 We will endeavour to arrange delivery to countries outside the UK.

6.2 Prices for delivery prices may already be quoted online but enquiries for delivery quotes can be made to us or to the artist via the enquiry system.

7 Returns and refunds

Because you are buying the Goods by mail order, you may have a right of cancellation. If you do, (and only if you do), these are the terms which apply:

7.1 All correspondence regarding the return of Goods shall be carried out between You and us. You may not contact any artist directly for any reason.

7.2 You must tell us you wish to cancel within 14 days of your receipt of the Goods

7.3 In any event, you may not cancel orders for artworks commissioned by an artist.

7.4 The Goods must be returned to the artist within 21 days of delivery:

7.4.1 with both goods and all packaging in their original condition;

7.4.2 securely wrapped;

7.4.3 including our delivery slip;

7.4.4 at your risk and cost.

7.5 After our artist has received the Goods, we will credit your credit or debit card with the full purchase price of the goods returned no later than 30 days from the date of receipt;

7.6 If you do not return the Goods to us, you are still liable to us for the cost.

7.7 We are under no obligation to collect or recover Goods from you, but if we do, our costs will be payable by you.

8 Disclaimers

8.1 We or our Content suppliers may make improvements or changes to Our Web Site, the Content, or to any of the Goods, at any time and without advance notice.

8.2 You are advised that Content may include technical inaccuracies or typographical errors.

8.3 We give no warranty and make no representation, express or implied, as to:

8.3.1 the adequacy or appropriateness of the Goods for your purpose.

8.3.2 the truth of any information given on Our Web Site;

8.3.3 any implied warranty or condition as to merchantability or fitness of the Goods and Services for a particular purpose;

8.3.4 compatibility of Our Web Site with your equipment software or telecommunications connection.

8.3.5 compliance with any law;

8.3.6 non-infringement of any right.

8.4 Our Web Site contains links to other Internet web sites. We have neither power nor control over any such web site. You acknowledge and agree that we shall not be liable in any way for the Content of any such linked web site, nor for any loss or damage arising from your use of any such web site.

8.5 We are not liable in any circumstances for special, indirect or consequential loss or any damages whatsoever resulting from loss of use, loss of data or loss of revenues or profits, whether in an action of contract, negligence or otherwise, arising out of or in connection with your use of Our Web Site or the purchase of Goods.

8.6 In any claim against us our liability is limited to the value of the goods you have purchased in the contract which is the subject of the dispute.

9 Content and Intellectual Property Rights

9.1 Title, ownership rights, and intellectual property rights in the Content whether provided by us or by any other Content provider shall remain the sole property of us and / or the other Content provider. We will strongly protect its rights in all countries.

9.2 You may not copy, modify, publish, transmit, transfer or sell, reproduce, create derivative works from, distribute, perform, display, or in any way exploit any of the Content, in whole or in part, except as is expressly permitted in this agreement.

9.3 You may download or copy the Content only for your own personal use, provided that you maintain all copyright and other notices contained in such Content. You may not store electronically any significant portion of any Content.

10 System Security

10.1 You agree that you will not, and will not allow any other person to, violate or attempt to violate any aspect of the security of the Installation;

10.2 you agree that you will in no way modify, reverse engineer, disassemble, decompile, copy, or cause damage or unintended effect to any portion of Our Web Site, or any software used on Our Web Site, and that you will not permit any other person to do so.

10.3 You understand that any such violation is unlawful in many jurisdictions and that any contravention of law may result in criminal prosecution.

10.4 Examples of violations are:

10.4.1 accessing data unlawfully or without consent;

10.4.2 attempting to probe, scan or test the vulnerability of a system or network or to breach security or authentication measures;

10.4.3 attempting to interfere with service to any user, host or network, including, without limitation, via means of overloading, “flooding”, “mail bombing” or “crashing”;

10.4.4 forging any TCP/IP packet header or any part of the header information in any e-mail or newsgroup posting;

10.4.5 taking any action in order to obtain Goods to which you are not entitled.

10.5 You agree to indemnify us against any claim or demand, including reasonable lawyers’ fees, made by any third party due to or arising out of:

10.5.1 any violation of system security as set out above;

10.5.2 your use of Our Web Site;

10.5.3 any other breach or violation of this agreement by you;

10.5.4 the infringement by you, or by any other user of your computer, of any intellectual property or other right of any person or entity, or as a result of any threatening, libellous, obscene, harassing or offensive material contained in any of your communications.

11 Indemnity

You agree to indemnify us against any claim or demand, including reasonable lawyers’ fees, made by any third party due to or arising in any way out of your use of Our Web Site, or the infringement by you, or by any other person using your computer, of any intellectual property or other right of any person.

12 Contractual Limitation

Where we provide Goods without specific charge, then it (or they) is deemed to be provided free of charge, and not to be associated with any other service for which a charge is made. Accordingly, there is no contractual nor other obligation upon us in respect of any such goods.

13 Rights of third parties

Nothing in this agreement or on our web site shall confer on any third party any benefit under the provisions of the Contracts (Rights of Third Parties) Act 1999.

14 Severability

If any of these terms is at any time held by any jurisdiction to be void, invalid or unenforceable, then it shall be treated as changed or reduced, only to the extent minimally necessary to bring it within the laws of that jurisdiction and to prevent it from being void and it shall be binding in that changed or reduced form. Subject to that, each provision shall be interpreted as severable and shall not in any way affect any other of these terms.

15 No Waiver

No waiver by us, in exercising any right, power or provision hereunder shall operate as a waiver of any other right or of that same right at a future time; nor shall any delay in exercise of any power or right be interpreted as a waiver.

16 Dispute Resolution

In the event of a dispute arising out of or in connection with these terms or any contract between you and us, then you agree to attempt to settle the dispute by engaging in good faith with us in a process of mediation before commencing arbitration or litigation.

17 Force majeure

We are not liable for any breach of our obligations resulting from causes beyond our reasonable control including strikes of our own employees.

18 Governing Law

This Agreement shall be governed by and construed in accordance with the law of England. This agreement shall not be governed by the United Nations Convention on Contracts for the International Sale of Goods, the application of which is hereby expressly excluded.

Privacy Policy

Your privacy is important to you and to us. So we’ll protect the information you share with us.
We can promise that we will never sell or give away your name, mail address, phone number, email address or any other information to anyone.

View Art Gallery Ltd is committed to protecting and respecting your privacy. This policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us.

Information We May Collect From You

We may collect and process the following data about you:

  • Information that you provide to us by filling in any web forms or by using the mail:to email link on our site viewartgallery.uk (“Our Site”). This includes information provided at the time of requesting goods, services or information from us.

  • Information that you provide to us when you write to us (including by email)

  • Information that you provide to us when we speak to you by telephone. We may make and keep a record of the phone call and information you share with us.

  • Details of transactions you carry out with us, including but not limited to Our Site, and of the fulfilment of sale of artwork and services.

  • Information obtained by us from third parties in accordance with the Act.

Cookies

We use cookies to help us identify your computer in order to tailor your user experience, track website movement and remember where you are in the process. You can disable any cookies already stored on your computer, but these may stop our website from functioning properly.

We collect and process the following data about you:

  • To help us better understand how visitors engage with our website (this is done through Google Analytics)

  • To store your Cookies preference e.g. when you visit the site for the first time, if you click the ‘accept cookies button’ and/or close the Cookies notification banner you are explicitly accepting our website’s use of cookies. Our Cookies Policy widget remembers this choice on secondary pages by using a cookie.

  • Our cookies aren’t used to personally identify you as an individual or your device location.

Where We Store And Process Your Personal Data

We may share your personal information and usage information:

  • with third-party service providers that perform services on our behalf, including, without limitation, those that provide payment services. However these details will not be resold or used for marketing purposes. Only essential information in order to perform necessary operations.

  • to comply with UK law, a judicial proceeding, court order or other legal process, such as requirements of emergency services and/or law enforcement agencies

  • to enforce our agreement with you

  • to analyse and enhance our communications and strategies (including by identifying when emails sent to you have been received and read, and your location)

  • to investigate, prevent or take action regarding actual or suspected illegal activities, suspected fraud, emergencies, violations of this privacy policy or other agreement, or as evidence in litigation in which we are involved, or to protect our rights, property or the rights or property of our users, third parties and/or the public

  • with other third parties, with your consent

  • to conduct web analytics to track the use of our website; this information is shared with Google Analytics and stored on their servers (for more information on Google Analytics, please refer to Google’s privacy policy.

Uses Made Of The Information

We use information held about you in the following ways:

  • To ensure that content from Our Site is presented in the most effective manner for you and for your computer.

  • To provide you with information, products or services that you request from us, where you have consented to be contacted for such purposes.

  • To carry out our obligations arising from any services provided by us.

  • To notify you about changes to our goods and services.

  • If you have provided consent, we may also use your data to provide you with information about our goods and services which may be of interest to you and we may contact you about these via email.

You can opt out of these information emails by unsubscribing from an email.

Your Options and Rights

You may email us to access information we hold about you, or to request rectification of any personal data we hold about you.

You have the right to ask us not to utilise your personal data for marketing purposes. We will inform you (before collecting your data) if we intend to use your data for such purposes. You can exercise your right to prevent such processing by contacting us at any time below. In addition, if we have not interacted with your organisation for some time, we will remove your details from our systems and only store information that helps us conduct business, or to help our customers obtain a better service from us.

Access To Information

The Act gives you the right to access certain information held by us about you. Your right of access can be exercised in accordance with the Act and we will process your request in a timely manner; deleting and/or amending your data as requested.

Changes To Our Privacy Policy

Any changes we may make to our privacy policy in the future will be posted on this page.